Limina support
Let’s get it working.
Tell us what you expected and what happened. Include your store, theme version and the steps that reproduce the problem.
Contact the theme team
Use our request form to include screenshots and receive a reference number. The form opens on Google.
If the form will not open, email us directly. Include the same details and a redacted screenshot if helpful.
We reply within two business days. If a purchase is blocked, mention that first.
Include these details
- Your name, store URL and contact email.
- The theme version and preset, if known.
- The affected product or page, selected option and exact error.
- What you tried, what you expected and what happened.
- Your browser and device, plus a redacted screenshot if helpful.
Keep credentials, payment details and customer records out of your request. Any store access must be arranged separately through Shopify’s approved access flow.